HP Officejet 4200 Faxing Problem Louisville Kentucky KY
Reader’s Question:
I have an HP Officejet 4200 series printer/fax/scanner which I use for my home business here in Louisville, Kentucky along with my VoIP Phone service. I noticed I’ve been having increasing difficulties sending and receiving faxes lately since I switched to cable broadband, what could be the problem?
Philippe
Louisville, KY
Faxing is one of the biggest challenges usually experienced by people who rely on Internet phone service or VoIP service. Most of the time problems with faxing happens due to the fluctuating quality of your Internet connection, (if you are experiencing packet loss, jitter or latency issues), rather than the VoIP company itself, this determines whether you’re able to make and receive faxes successfully. It is a good idea to also optimize your fax machine for VoIP use. However, as some fax manufacturers will tell you, this may or may not work all the time.
Before you do adjust settings on your fax, call up your VoIP Company there in Louisville, Kentucky and see if they can test the quality of your Internet connection for you. Tech Support can usually tell you if the problem is with your broadband, (helping you report the problem and have it fixed) with your modem or VoIP device. Try to get a permanent resolution for this problem.
The next step is to optimize the fax; from your manual, adjusting the following settings will usually resolve your faxing problem with VoIP. First, adjust the Transmission speed (Baud rate) of your fax to ‘9600 bps’. Put faxing Resolution to ‘Standard’ and Turn off ‘ECM’ or ‘Error Correction Mode’. If it still doesn’t work well, try to set Rings to Answer to ‘Zero’, Answering mode to ‘Fax only’ and also enable ‘Overseas mode’. This should improve the overall reliability of faxing over VoIP.
Tags: fax, printer, printer cartridge, scanner
Entry Filed under: Cheap Printers, Cheap printer cartridges